Frequently Asked Questions

We’re here to help. If you can’t find the answer to your question on our website, please ​contact us during open hours on 1300 452 251 or send us your question via our Contact Us page.

How long has Silvergrove been around?

Founded in Melbourne in 2006. Since then, we have made and delivered over 50,000 suits, making us one of Melbourne’s most experienced custom suit companies.

Where is Silvergrove Showroom?

We are located at Level 1, 156 Maroondah Hwy, Ringwood.

Our Showroom is open from:

Thursday: 10:30 am to 06:00 pm
Friday: 10:30 am to 07:00 pm
Saturday: 09:00 am to 05:00 pm

Should I make an appointment?

We are currently operating by appointment only. Please visit the bookings page to book your obligation-free consultation, or alternatively you can contact our Showroom on 1300 452 251 or

The Silvergrove Showroom is open from Wednesdays to Saturdays by appointment only.

I can’t make it to your Showroom, what should I do?

We understand that not all of our clients are able to come into our Showroom in Ringwood. So, we are able to travel around Melbourne with our travelling tailor service. This does mean, however, that our precision 3D scanning technology is not able to be used. To read more about our fit process, please click here.

To book an appointment with our travelling tailor, go to our bookings page, call 1300 452 251 or email

How is my custom suit made?

Following a detailed fitting process at our Ringwood Showroom, Silvergrove Clothiers makes your one-of-a-kind suit in partnership with a specialist workshop in Shanghai, China. Up to 95% of our garments and accessories are handmade in the same workshop to ensure quality and consistency.

Our custom suits and shirts are all finished in our master tailoring room, here in Ringwood. This process ensures high-quality garments, a perfect fit and quick turnaround, whilst representing excellent value for our clients.

What does ‘custom’ mean?

Custom, or tailored, suits and shirts are made to your unique measurements and design. This means that you can select the fabric, style, and even finer details such as buttons and stitching. Most importantly, a custom suit is one-of-a-kind, so it is as unique as you are.

What are Silvergrove suits made from?

Silvergrove suits are made from 100% Australian wool and quality blend fabrics. Using only the finest quality fabrics available, natural Australian wool will be warm in winter, but breathable and cool in summer. Wool is also easy to care for and incredibly soft and luxurious.

How do you ensure a perfect fit?

In 2019, we became industry leaders, using technology to guarantee a perfectly fitting suit, designed just for you. Our blend of modern technology and traditional expert tailoring provides exceptional quality, fit and consistency every time. During a brief visit to our Ringwood Showroom, we will take a 3D body scan in a matter of minutes.

How long does it take to design and make a custom suit?

From your initial consultation through to completion, it takes 4-6 weeks to design, make and fit a custom suit.

How does a custom suit making process work?

There are 3 simple steps to making a custom suit from your initial design and measurement consultation, through to the final fit. You can read more about the process here.

How should I care for my suit?

Congratulations on buying a one-of-a-kind Silvergrove suit. Here are some tips for keeping your garment in great condition so that it lasts wear-after-wear. We recommend that you have your suit professionally cleaned once a year, professionally pressed once a month, and steamed (in your bathroom) once a week. To avoid unnecessary damage and wear, avoid driving in your suit jacket, and do not keep keys, phones or wallets in your suit pant pockets.

What should I do if I damage my garments?

We know that sometimes accidents happen, so you may wish to have repairs made to your custom suit from time to time. Our in-house tailors are available to do repairs by consultation. Please call 1300 452 251 or email for further information and assistance with repairs.

How do I re-order?

Love your suit and want to buy another? To re-order a custom suit or shirt using the measurements that we have on file, please contact us during office hours on 1300 452 251 or

Where can I find Silvergrove on social media?

Find us @briggins.clothiers on Instagram and Facebook, get inspired on Pinterest or watch Silvergrove TV on YouTube.

Do you sell gift cards?

If you’re looking for the perfect gift, look no further than Silvergrove e-gift cards. Gift cards can be used to purchase custom suits and shirts, our wide range of footwear and accessories. Simply click here, select the amount, enter a short message and the recipient’s details.

Can I book a corporate office consultation?

Silvergrove is proud to have worked with businesses across Melbourne to dress team members professionally and stylishly. Businesses that come into our Showroom in Ringwood receive our exceptional service and benefit from our precise 3D scan measuring technology, all whilst drinking a beer and playing some table tennis.

We understand that not all of our clients are able to come into our Showroom in Ringwood. So, we are able to travel around Melbourne with our travelling tailor service to measure and design with your whole team, from the convenience of your office. This does mean, however, that our precision 3D scanning technology is not able to be used. To read more about our fit process, please go here.

To speak to one of our team members about corporate packages and fittings, please call 1300 452 251 or email

Is Silvergrove Showroom available for hire?

Yes, our fantastic industrial warehouse space is available for event hire and is popular for weddings, birthdays, corporate events and more! We can provide event management and catering for your upcoming event. Please contact us on 1300 452 251 or for more information.